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StoreTech applications consolidate three sets of data – customer numbers; transaction levels and staff deployment – to provide a holistic, hour-by-hour picture of store dynamics. A range of advanced technology monitors traffic levels and flow in a variety of store configurations. Our software has designed-in compatibility with most PoS systems to extract transaction data. Add to this our simple-but-effective staff deployment module that provides input to payroll systems and all the elements are in place.
By integrating these key elements with appropriate tools StoreTech optimises operations management.
StoreTech products are designed to be of operational use at store level. StoreXpert uses a dashboard system to show key indicators (conversion; productivity; revenue; traffic-to-staff ratio; wages as percent of revenue etc), and red-amber-green colours to highlight performance against targets. StoreWeb is a browser-based application that consolidates data from multiple stores and offers a variety of report formats for displaying the information. Performance can be analysed by area, brand, store type and so on.
By integrating these key elements with appropriate tools StoreTech optimises operations management.
Using an intuitive drag-and-drop interface, StoreXpert also allows staff deployment to be updated in real time to reflect traffic fluctuations, staff availability, promotions etc., whilst keeping track of associated costs. To optimise customer service levels, StoreXpert uses historical data to show recommended staffing levels and deployment based on predicted traffic flows. Staff motivation can be boosted using StoreTech’s Customer Service Gauge, a large format in-store display showing up-to-the minute conversion levels. Our clients find this an invaluable aid to team working that has a measurable impact on conversion rates.
By integrating these key elements with appropriate tools StoreTech optimises operations management.
By integrating these key elements with appropriate tools StoreTech goes the Last Few Yards in retail operations management.
