Putting You in Control of the Retail Equation
Assuming
that the supply chain is working reasonably
well, only three factors affect the revenue generated
in the store:
Traffic
– the number of potential customers entering the
store
Conversion – the proportion of potential customers
who actually buy
Value – the average value of transactions
Revenue
= Traffic x Conversion x Value. To increase revenue,
one or more of these factors has to increase.
For
example, traffic can be increased by advertising campaigns.
Conversion can be improved by - most importantly - customer service. In-store promotions can increase transaction values.
StoreTech
enables you to monitor these factors and see the relationship
between them. It enables you to see – instantly
– how changes in the retail environment affect
how many customers spend how much money. It puts you
in control of the reality.
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